AI chatbots, helpdesk tools, and automated customer service platforms.
AI customer support agent by Intercom.
Intercom's Fin AI resolves up to 50% of support tickets instantly using your help content and GPT-4. Starts at $0.99 per resolution. Free trial with existing Intercom plan.
Free AI helpdesk with Freddy AI.
Freshdesk offers a forever-free helpdesk plan for up to 10 agents with Freddy AI for canned responses, article suggestions, and ticket prioritisation.
AI live chat and helpdesk platform.
Crisp provides a free shared inbox, live chat, and basic AI chatbot for startups. Free plan: 2 seats, unlimited contacts, and a knowledge base with AI suggestions.
Customer Support tools powered by artificial intelligence are transforming the way individuals and teams work. Our directory lists only tools that offer a genuine free tier, free trial, or open-source licence — so you can start immediately with no credit card.
Every tool in this list has been manually reviewed to confirm the free tier is real and accessible. We update this list monthly to reflect pricing changes, new launches, and tool shutdowns.